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(More customer reviews)I've used the Black & Decker steamers every other day for 14 years. They last about 7 years of heavy usage. Unfortunately, I tried my new one with a new design. How do I get water into the little spout, it's really tough. I asked my wife and she said, no big deal, then proceeded to spill water all over the place and had to mop the water up. Why go backward in a design? And the the water tray was empty before I did a minimum amount of rice. That's never happened before on my older model, even for double the amount of rice. Do I have to stand and watch it now? I have to work and watching a steamer steam is not cost effective and boring. The instructions say I can add more rice to the cup, but it doesn't tell me the time. The timing is different than my old one so do I have to guess the time? I never use the flavor scent so I toss it immediately. I can't on the new one since the basket won't fit if removed. There were two nice finger holds under the older version to easily lift the entire unit. They disappeared and I can't get my fat fingers under the unit now. How am I supposed to pick it up? The plastic steamer basket is really flimsy now. I don't think it's going to last 7 years of every other day usage this time. The clear plastic unit is flimsy as well.It did the steaming ok, but I burned myself trying to get the unit to the sink and the top off. If you have a perfect design, why go backward? That's why very popular car companies stick with the design that works and only modify slightly with improvements. They don't leave cup holders out of the new models and forget to include power stearing.
I've purchased many of these units for friends over the years and highly recommend them. What happened?
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For healthy, delicious meals in minutes, this countertop appliance can cook rice while simultaneously steaming vegetables, meat, or seafood. It provides a large 4-quart steam basket and a 5-cup rice bowl, as well as a built-in egg holder for cooking eggs. Simply set the adjustable countdown timer by turning the knob to the right for up to 75 minutes of cooking time. It will automatically shut-off and signal when the cooking time has ended. The unit's water window makes it easy to check the water level at a glance, and an external water-fill inlet allows for conveniently adding water anytime during operation. Even more, a unique built-in flavor-scenter screen provides added versatility; add herbs and spices and their flavor will infuse into the food. Other highlights include durable construction, a drip tray, and an easy-to-clean design. The food steamer measures approximately 12-1/5 by 9-1/5 by 10-2/5 inches.
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